How does your firm provide support and reassurance to clients?

Every client that comes to us whether it’s for a nursing home case or something else they do it because they feel powerless and they should feel powerless. Because the truth is, without a good lawyer on their side, they are powerless. There’s really nothing they can do on their own that’s going to scare a giant corporation or an insurance company. What are they going to do? What are they going to say? They have nothing. But when they hire a lawyer, and Brown & Crouppen gets involved, that is what takes away the powerless feeling. Because you know what we have? We have power, because we know their game. We know the tricks. We have the ability to file a lawsuit if we have to. We have the ability to persuade a jury if we have to. But that is where the power comes from. That’s all of the leverage. Cf course the hope is that you put so much leverage on them that they crack and they pay something that we say is a reasonable amount. If they’re not willing to, we’ll make sure that a jury awards a reasonable amount.